How Do Cultural Factors and Cultural Differences Impact on the Effectiveness of Performance Appraisal Systems?
HR6055: ORGANISING AND MANAGING ACROSS CULTURES
How do cultural factors and cultural differences impact on the effectiveness of performance appraisal systems?
What are the implications for designing and implementing appraisal systems in multicultural organisations?
Kaylee Puckett
Derya Delmont Annabelle Manning Uxue Cruchaga Ansa
Angle
Comparing and contrasting the U.K. and Japanese business cultures on their use of appraisal systems, and how a multicultural organization could modify an appraisal system to fit these cultures
Cultural Differences
Appraisal systems are an important part of the business
Core function is to have an open and honest conversation about how management has acknowledged
each employee
This helps employees move up in the company
Appraisal system would be neither effective nor well-perceived
Employees are not rewarded or penalized on an individual basis
Emphasis on loyalty and seniority
Remaining loyal and conforming to the company is how employees get promoted
Hofstede’s Cultural Dimensions
United Kingdom Performance Appraisal
Performance Appraisal used by almost 80% of U.K organisations.
Conducted once or twice a year
Process is normally directed by a line manager
Purpose is to increase an employee’s performance an efficiency
Conducting an Appraisal in the U.K
Address the objectives of the job role
Highlight areas of development
Discuss and agree what training
and support will be provided
Rate current performance
New performance objectives to achieve should be agreed
Optional to discuss any other concerns or issues
Pro’s and Con’s of