Coffee Shops
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The Brewing Business of the Philippine Specialty Coffee Shop Industry*
In the past, people were used to drinking instant coffee. This was before the advent of specialty coffee shops in the country. Today, coffee shops are a common sight especially in the Manila metropolis.
Specialty coffee refers to the highest-quality green coffee beans roasted to their greatest flavor potential by true craftspeople and then properly brewed to well-established standards (Specialty Coffee Association of America (SCAA)).
The SCAA further explained that specialty coffee tastes better than instant or mass-produced coffee because it is made from coffee beans grown only in ideal climates and prepared according to exacting standards. Also, specialty coffee possesses a richer and more balanced flavor.
HISTORY
Specialty coffee shops trace their roots from the coffee shops of Europe in the 16th and 17th century upon the introduction of coffee which became a popular drink. In the United States, specialty coffee shops are said to have been popularized by Starbucks Coffee.
Starbucks Coffee was established in 1971 by Gordon Bowker, Jerry Baldwin, and Zev Siegl originally to sell coffee beans only. The companys current business of retailing coffee beverages came about when then marketing person Howard Schultz (currently Chairman) got interested in selling espresso by the cup after visiting Italy. Initially, the company tested the new business model in one of its outlets and became an instant hit. Despite of this success, however, one of the owners opposed Schultzs idea of expanding the concept to all of its stores.
In 1985, Schultz left Starbucks and opened his own specialty coffee shop called Il Giornale. By 1987, the owners of Starbucks decided to sell the company to focus on a 1983 acquisition Peets Coffee and & Tea, which was Starbucks coffee bean supplier. Schultz, together with other investors, purchased Starbucks for US$3.7 million. Schultz eventually changed II Giornales name to Starbucks Coffee Company.
Starbucks currently has more than 10,000 outlets worldwide, with 93 located in the Philippines operated by its franchisee Rustan Coffee Corporation.
In the Philippines, even before Starbucks came in 1997, there were enterprising Filipinos who had the foresight to put-up specialty coffee shops. The pioneers in the local industry are Figaro Coffee Company and The Coffee Experience, both established in early 1993.
Figaro Coffee Company was set up by a group headed by Pacita Juan, the companys president and chief executive officer. Its first outlet was a small kiosk located at the Glorietta mall in Makati. The outlet was initially called the F store.
The Coffee Experience, meanwhile, started in the same mall in Makati, also under a different name – Coffee X. It now has 24 outlets located mainly in Metro Manila.
PRODUCTS
The main product is specialty coffee. Differentiation is made through the various coffee concoctions and variants. Companies also offer other beverages such as tea and juices, complementing products such as breads, cakes, and pastries which are produced in the operators own commissary plant, supplied by an affiliate or purchased from third party suppliers. Some even serve breakfast, lunch, and dinner.
MARKET AND PLAYERS
The market for specialty coffee shops was estimated to be at least P2.6 billion in 2004 (Figure 1). Foreign brands accounted for 69 percent of the market; the rest are local brands.
Figure 1. Estimated Market Shares by Brand Type, 2004
Figure 1
Source: SEC, Interviews with Key Players, February-March 2006
As of February 2006, the Philippine specialty coffee shop industry consisted of at least 15 major players – 10 are foreign and five are local brands.
The foreign brands include CafД© Nescafe, The Coffee Bean & Tea Leaf, Dome CafД©, Gloria Jeans Coffees, McCafe, San Francisco Coffee Co., Seattles Best Coffee, Segafredo Zanetti Espresso, Starbucks Coffee and UCC Coffee (Table 1). Local companies have managed to get the master franchise for the operation of these foreign specialty coffee shops in the country. Some of the outlets are owned and operated by other companies through sub-franchising offered by the master franchise holders.
The local brands, meanwhile, are Bos Coffee Club, Figaro Coffee Company, Mocha Blends, and The Coffee Beanery. Other local specialty coffee shops that have recently sprouted in Metro Manila include Baang Coffee, Libreria, and Coffee Republic, with less than five outlets each.
Meanwhile, the total number of specialty coffee shop outlets or branches has reached more than 300 as of February 2006. The outlets are located mainly in Metro Manila and in key cities such as Baguio, Cebu, and Davao. The large number of outlets is attributed mainly to the growing specialty coffee shop chains.
Table 1. List of Key Players in the Philippine Specialty Coffee Shop Industry, 2006 Brand
Company
Year Established
Number of Outlets
Affiliates
(Food Businesses)
FOREIGN
The Coffee Bean & Tea Leaf
The Coffee Bean & Tea Leaf Philippines Inc.
2003
Gloria Jeans Coffees
Specialty Beans Philippines Inc. and various companies
2003
Chef Donatello / Wetzel Pretzels
Segafredo Zanetti Espresso
Liberty Ventures Inc.
2002
CafД© Nescafe
La Barista Inc.
2001
Le Coure de France
San Francisco Coffee Co.
Coffee Partners Inc. / Hot Business Ventures Inc.
2001
Seattles Best Coffee
Coffee Masters Inc.
2000
Kenny Rogers Roasters / Popeyes Chicken and Biscuits
UCC Coffee
Blue Mountain Coffee Ventures
Coffee Brewmasters Inc.
2000
Sakae Sushi / Crepes and Cream
Dome Cafe
Dome CafД© Franchise Corporation
1997
Starbucks