Team Dynamics
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Team Dynamics
Within any group, there are many roles that make up the list generally included when considering group dynamics. All these roles are helpful to the success of the team, but there are some that are absolutely necessary for the team to accomplish its mission. If one looks around, one can see these roles being played out in many different groups. This paper will focus on teams in the workplace and the roles that are a necessity for success.
According to Benne and Sheats, there are two main categories of roles in group dynamics (1948). These are Task roles and Maintenance roles. Task roles are helpful in making sure the group stays focused on the given assignment. Maintenance roles, on the other hand, deal with the connections and rapport that team members build upon and help keep the group cohesive. Each of these main categories contains subordinates. For Task Roles, there are: 1) The Initiator 2) The Information seeker/giver, 3) The Opinion seeker/giver, 4) The Elaborator, 5) the Coordinator, 6) the Orienter, 7) the Evaluator, 8) the Energizer, 9) the Procedural Technician, and 10) the Recorder. Maintenance Roles include: 1) The Encourager, 2) the Harmonizer, 3) The Compromiser, 4) The Gatekeeper, 5) The Standard Setter, 6) The Commentator, and 7) The Follower. Although these ideas were set forth in 1948, they still hold true for todays group dynamics.
It is important in examining the roles in group dynamics to elaborate on each role. The Initiator is the person in the group who is going to bring fresh mental material to the table. This person is going to be of significant help in brainstorming sessions. The Information seeker/giver is the sage of the group, helping to simplify key issues. The Opinion seeker/giver brings to the group a sense of duty and standards. The Elaborator is going to be the person who illuminates the others through illustration. The Coordinator is usually a well organized person who will help Ðgel the proposals of the team. The Orienter is like the steering mechanism for the group helping guide and maneuver on their way to the finish line. The Evaluator takes the common sense approach to assessing the teams progress. The Energizer is the booster that many people need when they hit a creativity road block, begin to get bogged down, or begin succumbing to the complexity or outright difficulty of the task assigned to the group. The Procedural Technician could be termed Ðold faithful. They are always there to perform those mundane but necessary tasks others avoid. Finally, there is The Recorder. This is the person who will do as the name implies. They will record the groups findings and debates.
Next, is to look at the Maintenance Roles. These include The Encourager. This is the member of the group that generates cohesiveness by commending differing viewpoints among the group. The Harmonizer helps smooth out disagreements. The Compromiser solves discord through splitting differences in solutions equally. The Gatekeeper is the one who will make sure everyone in the group stays involved. The Standard Setter looks long and hard at group methods and the caliber of their results. The Commentator will always be ready with an opinion on the function and evolution of the group. Lastly, there is the Follower. This is unfortunately where many people fall in large groups. They simply become inactive and do not truly contribute to the group (Benne and Sheats, 1948). Of these, there are three that are tantamount to the success of the team. These are “the initiator, the orienter, and the energizerbecause they are goal-directed roles” (Benne and Sheats, 1948). Without the initiator bringing new challenges to the table, the team will likely stagnate and begin to splinter. This can be good and bad. The upside is that a non-productive team may splinter into smaller teams that will become more efficient and begin the problem-solving process again. The downside is that this can cause hurt feelings and animosity in the workplace because of the development of cliques and feelings of “being left out.” The second of the trio, the orienter, is vital because of their steering abilities in the dynamic. What good is a ship with no rudder? Without this, the group can become sidetracked by unimportant issues, lose sight of why they are there, or even become bogged down by the diversity of the group in general. Those in managerial roles that are first-rate often assume the orienter role with their employees. “Employees need to know what they are expected to do, and they need to have the room to execute the details in a way that makes the most sense to them” (J. Miller, 2006). The top notch manager will be able to direct his employees, yet still empower them. Finally, there is the energizer. This person may be arguably the most important of the three. Their approach to tasks put before the team is a must. Think about how many sports teams have won victories in seemingly impossible underdog situations, all because one or two people were able to get them “fired up” and keep them that way to