Dell Mis Project
Essay Preview: Dell Mis Project
Report this essay
[pic 1][pic 2][pic 3][pic 4][pic 5]ContentsEXECUTIVE SUMMARY: COMPANY OVERVIEW: Cloud computing service: Mobility: Storage: Information System Customer Relationship Management E-Commerce Decision Support System Need For Decision Support System Decision Support System (DSS) in Dell Executive Information System (EIS) Need For Executive Information System (EIS) Executive Information System (EIS) in Dell Decision support system (DSS) Need for Decision Support System (DSS) Decision support system (DSS) in DELL Executive Information System (EIS) Need for Executive Information System (EIS) Executive Information System (EIS) in DELL Key technologies used in DELL CRM SCM i2 Factory Planner Architecture References EXECUTIVE SUMMARY:We Group 3 of PGDM I year Section A are providing our project report on how Dell Inc. uses Information Technology to attain competitive advantage in its sector. In this project we are focusing on how DELL is using INFORMATION SYSTEM to grow and manage their business in the IT industry. The hardware and software used in the company is quality maintained and meets the customer demand recognized. Dell uses mobility which helps in empowering the work force to be more productive, satisfied and better ability to serve the customers. Dell uses SCM system to maintain their inventory stock and delivery unit effectively. CRM platform is used to customize the product and main maintain good relationship with the customers. Dell provides 24*7 online support and efficient after sales service. Dell has eliminated all middle men in their supply chain management system.Their E-commerce website was started in 1995 which provides on stop shop for all the computers and accessories. Dell uses decision support system for taking the season about forecasted sales, it is also used for to disseminate information about liking and preferences of customers which ultimately result in right mix of services.COMPANY OVERVIEW:In 1983, 18-year-old Michael Dell left school to work throughout the day for the association he set up as a green bean, surrendering hard-drive moves to corporate customers. In a years possibility, Dells meander had $6 million in yearly arrangements. In 1985, Dell changed his system to begin offering attempted to-demand PCs. That year, the association delivered $70 million in arrangements.
Following five years, livelihoods had moved to $500 million, and before the end of 2000, Dells salaries had topped a dazing $25 billion. The transient climb of Dell Computers was, as it were, a result of improvements in stock system and gathering, also on account of the use of a novel appointment technique. By means of correctly dismembering and taking off crucial enhancements in the PC regard chain, and by seizing on creating business division designs, Dell Inc. created to overpower the PC showcase in less time than it takes numerous associations to dispatch their first thing. Dell Inc. had thought of different inventive thoughts like dispensing with every center me and virtual joining. In 1997, Dell updated its social gathering methods. Rather than having long successive development frameworks with each pro again and again playing out a singular task, Dell established “manufacturing cells.” These “phones” accumulated workers together around a workstation where they amassed entire PCs as showed by customer subtle elements. Cell creating increased the associations amassing productivity per square foot of get together space, and diminished assembling times by 75%.LEADERSHIPS:[pic 6]Michael DellChairman and Chief Executive Officer[pic 7]Jeremy Burton Chief Marketing Officer[pic 8]Jeff ClarkeVice-Chairman, Operations and President, Client Solutions[pic 9]Mike Cote President and Chief [pic 10]Executive Officer, SecureWorksHoward EliasPresident, Services and ITPat Gelsinger Chief Executive Officer, [pic 11]VMwareDavid GouldenPresident, Infrastructure Solutions [pic 12]GroupMarius Haas President and Chief [pic 13]Commercial OfficerRob MeeChief Executive Officer, Pivotal [pic 14]Steve Price Chief Human Resources [pic 15]OfficerKaren QuintosChief Customer Officer [pic 16]Rory Read Chief Integration Officer[pic 17]Rich RothbergGeneral Counsel Bill Scannell President, Enterprise [pic 18]SalesTom Sweet Chief Financial Officer [pic 19][pic 20]Hardware & SoftwareA Company has to Invest in new technologies to be on the market or to survive in the competition. R and D plays a major role in the operational excellence of a company. A company must aim at optimization of operations, generating profit and scaling for the upcoming future. DELL has been able connect with inexpensive access to technologies that can address the customer issues and deliver best value, user friendly and flexibility.DELL has adapted few of the technologies that can help in streamlining IT operations, and report data creation and management at the ease of use. Few of the technologies adapted by DELL are: