Essay About Customer Call Fax And Whole Customer Information

Analyzing Business Processes for an Enterprise System
ANALYZING BUSINESS PROCESSES FOR AN ENTERPRISE SYSTEM
The output(s) of the process
=Data is entered after the customer call fax or email for the order
•Whole customer information is noted down by the customer representative
•The customer representative then check for the nearest warehouse to supply
the customer order
•The customer representative suggest the delivery date to the customer
•If the order is not sufficient in the warehouse the representative identifies the
other warehouse that is to the closest link
•The credit requirements are then made
•The order is delivered to the customer
Other major business processes impacted by the order process
The orders processing system in the company requires cooperation among sales
function (receiving the order and entering the order) which may also include other
business processes which are
Manufacturing and production
•Assembling the product
•Checking the quality
•Producing bills of materials
Sales and marketing
•Identifying customers
•Product awareness
•Selling the product
Finance and accounting
•Paying creditors
•Creating financial statements
•Managing cash accounts
Human resource
•Hiring employees
•Evaluating employees job performance
Enrolling