Microsoft Company CaseReputation Institute, a private global consulting firm based in New York, named Microsoft Company with the best CSR reputation for the last two consecutive years (2012, 2103). This ranking of Microsoft encouraged me to study the leading practice of Microsoft at the CSR field, and tray to investigate how the company attained this high achievement.
“At Microsoft, we’re committed to applying our technology, ingenuity, and collaborative spirit to help solve critical social and environmental challenges and create fulfilling opportunities for people around the world”. With this statement Microsoft begins its “Citizenship Report” for the year 2013. One may conclude that a company with this sort of vision for CSR will be at the right track to be the number one at CSR reputation.
Direct and indirect donation is a main outcome of Microsoft’s CSR vision and policies. “Technology for Good” is a major program in which Microsoft helped nonprofit entities in performing their work. Through “Technology for Goods” 70,286 Nonprofit organizations received Microsoft technological donation. The policies of Microsoft also enhanced its employees to donate their money and time. A total donation of $1 billion were the outcome of Microsoft’s policies; those donations were collected through the past 30 years solely from the employees. Donation is one of the fields that I personally experienced thought the company that I work in. we executed several activities that included donations to several NGOs. That was a part of our CSR policy.
The CSR also enabled our employees to contribute to a number of things. For one, in some areas, our employees gave generously to other organizations that had recognized the donation.
It was the CSR that opened up the opportunity for us to provide more effective and more sustainable work with the support of Microsoft, including in helping organizations to improve their financial performance in their areas of collaboration. Thanks to our dedication, organizations across the world benefitted from our work. In 2015, we also created a dedicated CSR, on behalf of the CSR Project, that provided financial aid for organizations that do not directly qualify for the Microsoft grant, which did not require the government to make a donation. In particular, a large portion of a CSR goal was to increase financial efficiency in organizations that had not made that financial decision and not to give into an effort to achieve a goal that would give more power to the public. To this end, Microsoft’s CSR program and the development of the Microsoft Technology and Services Framework made it possible to significantly increase our efforts, including its support for the CSR.
Microsoft provided us with access to thousands of financial and technical data in addition to our previous experience, that allowed us to examine what the employees and companies had volunteered, to what extent those volunteers acted with respect to their organization and their organization’s budget, and to measure that and support the contribution to employees’ projects. Microsoft’s assistance allowed our companies to identify what organizations had provided better financial and operational support to reduce the risk and cost of conflict resolution. Our effort also contributed to creating more flexible practices regarding financial performance and incentives that enable the team and organization to pursue financial goals. In 2016, the Department of Defense released a report that stated that there were no financial benefit from the CSR program. The company also provided feedback to that report. In addition to the contributions, we asked the Department of Defense to make the best possible investments in CSR program and the Department of Defense’s Department of Homeland Security Office of Security Management to provide feedback on the direction of CSR programs through the current transition to CSR.
On Friday, after Microsoft received more than $13 million, it provided $20,000 to the U.S. Department of Veterans Affairs.
The CSR program has brought Microsoft to an end of fiscal 2015 of only $3.5 million between fiscal 2016 and fiscal 2017. Since fiscal 2015, Microsoft has spent more than $11.2 million on CSR. This fiscal year, Microsoft received all funds expended on CSR after their inception of the CSR (as of October 2015 and 2014). For the fiscal year end-2017, each individual recipient has paid a federal, state and local amount from a public or private savings account of approximately $100 for the last 12 months of their account. During other time periods when Microsoft has received funds from a private personal savings account and has contributed to the CSR, they have contributed $5,000
Donation was not the only fruit of Microsoft’s CSR polices. A great emphasize and a significant effort was performed from Microsoft Company to attain the highest level of employees’ satisfaction. Microsoft efforts in this area were crowned, according to 2013 employee poll, by extending the percent employees feeling proud to work at Microsoft to reach 89%. Another aspect of CSR at Microsoft was “Environmental Sustainability”. Through 2013 Microsoft purchased 2.3 billion kilowatt hours