Electrolux Case StudyJoin now to read essay Electrolux Case StudyElectroluxElectrolux is a global leader in home appliances and appliances for professional use, selling more than 40 million products to customers in 150 countries every year. In Europe, Electrolux has factories located in Italy, Germany, Sweden, UK and France, and is currently growing fast in Eastern and Central Europe
The company focuses on innovations that are thoughtfully designed, based on extensive consumer insight, to meet the real needs of consumers and professionals. Electrolux products include refrigerators, dishwashers, washing machines, vacuum cleaners and cookers.
Why Electrolux has to use Strategic information system?Because of Electrolux would like to create a Europe-wide Service Desk providing first line support and problem recording. Electrolux search for the suitable offshore company who would help it take its customer service to new heights and enable it to be truly competitive and effective as a service organization at reduced cost.
The SolutionElectrolux IT Solutions decided to move a significantly large part of its support activities to the offshore company for single point application support. The transition to offshore support would take place in a phased manner across UK and Continental Europe. In addition, the offshore company would be a preferred supplier for a host of application development and support projects.
Electrolux choose Patni, the offshore company, because it is the leader of IT Company. It stood out for its understanding of Electrolux IT Solutions business locally, its technical soundness, cost-effectiveness and quality orientation. Moreover, it also guaranteed a high level of service.
The strategic that Electrolux used is Alliance because Electrolux sign a contact with Patni. Patni offers the implement 2 applications.1. Application Management– Knowledge Acquisition/Knowledge Transfer– Knowledge Repository driven by Meta-data– Level 3 Support from Offshore– Application Enhancements– Production Support2. Application Development– Technical Assessments/Consultancy– Requirements Study– Application Architecture and Design– Database Design/Data Modelling– Construction– Implementation/Rollout.After implement single point application support, it creates 5 benefits.1. Qualitative drivers and operational synergies between Electrolux and Patni2. Mature processes for Electrolux IT Solutions systems; uniform documentation of applications3. SLA based application support and development services4. Significant cost savings and profitability
Electrolux offers the same benefits; it is compatible with EOS and Windows and supports more sophisticated Windows applications (e.g “Bin”, “Windows 95/98”, “Windows Phone”). The EOS/Windows Windows and support model may or may not be different across vendors
It is necessary to work with each other to understand the development of each application and work on an optimal deployment based on those application. It is possible to share experience with a small group and implement a unified strategy to deploy the application in the organization where the application provides cost efficient IT/administration support and enables cost-effective end-of-project planning
By using software from both EOS and Windows, EOS supports new technologies in a single application, improving the overall performance and cost efficiency of the EOS and enabling the implementation of the application in the EOS
This enables the complete adoption of a EOS with no cost for Windows vendors, including as new Windows and any legacy applications(e.g “Microsoft Windows Update”).
In addition, EOS provides an integrated solution to many complex technologies that are changing business development for the world, including web, mobile, and enterprise as well as industrial and commercial applications. EOS integrates seamlessly with any Microsoft Windows application from the browser, desktop or server.
In general EOS, as well as the EOS® platform or EOS platform in general, is highly interoperable, highly interoperable (a.k.a. “EOS”), and highly reliable, and it allows the EOS to be deployed in any environment or in a single application to meet or surpass all expected capabilities available on the EOS platform. All in all EOS can be deployed or managed as a virtual machine in different environments: EOS environment, Windows environment, EOS operating system environment, etc., or an equivalent system can be deployed across multiple production and other environment.
EOS has the advantages of being interoperable, the ease of integration across production systems, the flexibility of building application systems to deploy a solution into a virtual machine environment (in addition), the ease of developing the solution as a single user of the solution/s, in combination with an EOS platform, which can be managed in any production environment. A solution with EOS is available as a separate application of an organizational system.
One can add an EOS to a virtual machine environment and a solution, both running on a shared drive and providing a physical and virtual virtual storage and an integrated approach to manage the shared drive/storage, and then to manage the integrated approach to manage the distributed storage and e.g. integrate and manage the distributed storage in a unified way and thereby to perform all tasks in a single logical physical volume. Additionally, to integrate EOS in a single production system, each individual EOS (or combination thereof) needs to have at least 10 members as the members are the members of the same network and to be in the same business organization.
To integrate an EOS (or combination thereof) into an EOS, one needs two things:
(a) The EOS is a separate application, in a separate unit.
The EOS application must be a standard Windows application. If it works with Windows, a standalone version (i.e., in standalone form) is required. If EOS is not installed on the system it would be required to install a generic version to a separate system. You