Pillow Method CaseEssay Preview: Pillow Method CaseReport this essayThe pillow method is a means of gaining and providing empathy to a person with whom the disagreement is with.Empathy is defined as the ability to re-create anothers perspective.Its purpose is to help boost empathy or find merit in anothers position. The name comes from the analogy that a pillow has four sides and a middle, just like all problems. By working though each side of the problem, viewing an issue from each perspective, we should be able to find value in anothers perspective.
For example,the disagreement in question concerns work ethics.My co-worker argues that discipline with timing should be maintained at all times especially where it concerns the time to go home whereas I argue that rigidity in work timings with regards to the closing of the office should not be maintained at all times as it may prove risky in matters of urgency.Since business is all about taking the right decisions,the timing seems important and availability of important staff is essential in those stringent situations.
Since I work in the customer service department,I consider my colleagues and myself as a team of efficient interconnected individuals who have to complete tasks assigned within the given time frame.This works well for banks catering specifically to the domestic market alone but since we engage in international business,such as foreign exchange and investment funds,our clients could be interpersonal as well.The concern here becomes not just about embodying the decisions of the supervisors but also to match the timings of those abroad.Since the time zones are not always the same when it comes to undertaking global trade between different countries.This is why having flexible off hours enables employees to be available at hand in case of urgent work at the hands of overseas clients.
In addition to having an established business, the government is also expected to follow the law which is known as the Mutual Financial Protection Act (MFIPA), in a manner as part of domestic policies.This law has been recognised as an international law by the world body, as part of its commitment to safeguarding global values.This was first introduced by the World Trade Organisation in 1973.This applies to overseas firms, in particular in foreign markets, that have been hit by the financial crisis as well as, for instance, to governments-owned and controlled businesses that have financial relationships with the government of India.
TR’s TR document, and further information on the MFIPA can be found here;>www.unep.govt.nz/research/tr/TR_TR_TR%20MFIPA%202012.pdf
and “Tradespersons’ Statement for April 2011
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