Essay About Voip Monitoring Tools And Rector Of Global Voice Infrastructure

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Executive
Bulletin
COMPUTERWORLD
INTRODUCTION
TRENDS &STRATEGIES
RESOURCES
QuickStudy:Session Initiation Protocol ……21
IP Videoconferencing
IPCommunications
Voice-over-IP is changing the way we
think of,and manage,communications.
Compliments of
Computerworld Executive Bulletin IP Communications 2
Converged IP networks allow for
a wide variety of new applications
to ride on the network and interact,
including IP telephony,audioconfer-
encing,videoconferencing,unified
messaging and presence technolo-
gies (like chat).
Getting Started
Corporate America is just starting
down the road to voice-over-IP
(VoIP)communications,though
every analyst says itЎЇs just a matter
of time before it becomes main-
stream.ÐŽoBy 2009,the installed base
of IP [communications]equipment
will dominate the enterprise land-
scape,but thatЎЇs still a few years
away,ÐŽ±says Robert Rosenberg,presi-
dent of Insight Research Corp.in
Boonton,N.J.
There are several reasons why
VoIP hasnЎЇt been an overnight suc-
cess.Companies started testing the
waters of VoIP in 2001,but there
were serious concerns about voice
sound quality that slowed the mo-
mentum (those concerns have been
largely resolved).Moreover,one of
the key reasons for implementing
VoIP was to reduce the long-distance
charges associated with the tradi-
tional phone networks,yet those
charges have dropped so low that
those cost savings are less dramatic.
The cost of IP phones is another
reason for the slow pace.ÐŽoThe cost
of going VoIP is certainly a factor
here,since the price of newer IP
phones will continue to be about
25%higher than the [traditional]al-
ternative,ÐŽ±Rosenberg says.
ÐŽoVoIP never was and never will be
the least expensive way to deliver
voice to the enterprise,but the al-
lure of VoIPЎЇs rich applications like
video telephony will slowly convert
legacy customers,ÐŽ±he adds.
Indeed,there are a variety of rea-
sons for moving to a converged IP
network.Users report benefits such
as the following:
ЎцMuch lower costs for audiocon-
ferencing.
ЎцThe ease of moving,adding
and changing phones.
ЎцThe fact that the IT staff can
manage a single network infrastruc-
ture out of the data center,instead of
two or more very different networks.
Thumbs Up
Early users are giving a thumbs up
to converged networks,saying their
technology choices have saved mon-
ey and made their voice communi-
cations setups more flexible.Some
implement pure VoIP systems,while
others rely on a hybrid of IP and cir-
cuit-switched technologies.Either
way,the users say theyЎЇre realizing
greater efficiencies just by starting
to merge their voice and data net-
works.
IBM,for example,is rolling out a
global VoIP network over the
five years thatЎЇs expected to cut
voice/data communications costs by
25%,according to Fred Spuleck,di-
rector of global voice infrastructure