Essay About Conversational Management And General Idea Of The Conversation Topic

Conversation Occurs When Two or Three People Exchange Messages- Whether Face-To-Face over the Telephone
Conversation occurs when two or three people exchange messages- whether face-to-face over the telephone. (they can be verbal or non verbal).
Conversation in 5 stages
Opening
Greetings (verbal and non verbal )
Verbal
verbal salutes (hello)
initiating the topic ( the reason for …)
making a reference to each other ( hey Tom, whats up?)
personal inquires (“how are you doing, whats new )
Non verbal
different in the degree of similarities
2. Feedforward
General idea of the conversation topic
Sets the tone of the topic
Time required
Examples of feedforward
estimate the receptivity of the other person to what your going to say (test the waters)
consistent with your subsequent message
3. Business
you converse to fulfil one of several of the general purposes of interpersonal communication : to learn, relate influence, play or help
difference between emails and face to face ( no permanent record of the interactions)
4. Feedback
you reflect back on the conversation
5. Closing
verbal and non verbal
the closing may summarise the interaction
on emails its the signature (regards, thanks)
take leave dye
Maintaining Conversation
defining feature of conversation is that the roles of speaker and listener are exchanged throughout the iterations
conversational management is accomplished through various verbal and non verbal cues to signal conversational turns
the changing of speaker and listener roles
Reflection on ethics
Gossip – involves making social evaluations about a person who is not present during the