Ettiquete
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What is ETIQUETTE?
WILL CUPPY – “Etiquette means behaving yourself a little better than is absolutely essential.”
NAOMI POLSON (Founder director of etiquette company) – “Etiquette has to do with good manners. Its not so much our own good manners, but making other people feel comfortable by the way we behave. So its more or less thinking of others and how others perceive us: So that everyone knows the rules for doing things and everyone is in a very comfortable position in society.”
Etiquette, also known as decorum, is the code that governs the expectations of social behavior, the conventional norm.
NORMS
Etiquette fundamentally prescribes and restricts the ways in which people interact with each other, and show their respect for other people by conforming to the norms of society. Modern Western etiquette instructs us to: greet friends and acquaintances with warmth and respect, refrain from insults and prying curiosity, offer hospitality equally and generously to our guests, wear clothing suited to the occasion, contribute to conversations without dominating them, offer a chair or a helping arm to those who need assistance, eat neatly and quietly, avoid disturbing others with loud music or unnecessary noise, follow the established rules of a club or legislature upon becoming a member, arrive promptly when expected, comfort the bereaved, and respond to invitations promptly.
ETIQUETTE IN INTERNATIONAL BUSINESS
As international, multinational, transnational, multi domestic, and global business continues to expand and bring people closer, the most important element of successful business outcomes may be the appreciation and respect for regional, country, and cultural differences – known as cultural diversity.