Modifying Employee Behaviour
Essay Preview: Modifying Employee Behaviour
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Presents this
Modifying Employee Behavior :
A Management Strategies Report
In response to a
Project Request
Presented on this 19th day of February 2003
Prepared by John M. Taylor
” All behavior is inevitably controlledThe moral question
is not whether mans behavior will be controlled, but
rather by whom, by what means, and for what ends.”
–Albert Bandura
2.0 Table of Contents
Written by John M. Taylor
Section 01 Cover Page
Section 02 Table of Contents
Section 03 Document Introduction
Section 04 Executive Summary
Section 05 Introduction and Background
Section 06 Behavior Modification Strategies
Section 07 Management Strategy Steps
Section 08 Conclusion
List of Figures
Works Cited
Definitions
3.0 Document Introduction
Written by John M. Taylor
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This document includes an:
Executive Summary – for those readers requiring only a quick summary.
Introduction and Background – a review for some.
Behavior Modification Strategies – based on reinforcement techniques.
Management Strategy Steps – that can be used for any strategy.
Conclusion – wrap-up of my recommendations.
4.0 Executive Summary
Written by John M. Taylor
There are many choices that a manager can make between the realm of simple dysfunctional behavior and major personality disorders. Changing dysfunctional behavior to that of functional behavior requires that a manager be able to identify the differences between traits, behavior, and disorders. Reading this entire report will help a manager in identifying and modifying behavior as it applies to the workplace. Many managers may feel that they need only deal with problems on an intuitive level and that their intution can be their guide for successfully changing dysfunctional behavior to functional. While this may be true in some cases, it never hurts to reinforce ones knowledge or experience and it is in that spirit we are recommending that all readers of this report not stop at the executive summary, but read through the entire report. For those of you that have already chosen to take a brief, cursory look at this report we have summarized the five most important points to remember in dealing with dysfunctional behavior in employees. They are:
Always adopt a style of interacting with employees in ways that will maintain and enhance their self-esteem.
Active listening shows an understanding of and respect for employees feelings and ideas. That, in turn, engages the employee themselves in the process of stating their work problems and considering possible tactics for dealing with them.
Goal setting that challenges employees supportively, providing them with clear, attainable steps to improve performance.
An approach to present problems and future objectives that focus on behavior, not personality, traits, or attitudes increases the chances that the manager and the employee will wind up attacking the problem instead of each other.
An informed use of reinforcement techniques:
To define the kinds of behavior that will make the employee successful.
To encourage the continuation of such behavior until it becomes regular practice.