Essay About Anytime Feedback Tool And Case Study

How Could Amazon Eliminate Concerns with Employees Using the Tool to Sabotage Otjer Employees?
Essay Preview: How Could Amazon Eliminate Concerns with Employees Using the Tool to Sabotage Otjer Employees?
Report this essay
14-15.  How could Amazon eliminate concerns with employees using the tool to sabotage otjer employees?The main issue with the Anytime Feedback Tool appears to be that while people can report on an employees behavior, the employees has no mechanism for defending his or her actions.  Adding some sort of feature to the tool whereby an employees receiving negative feedback is alerted and given a chance to make a defense could solve the problem.(LO5: summarize communication issues in todays organizations, AACSB:Reflective thinking)Communicating EthicallyPage:507Its particularly important today thata companys communnication efforts to be ethical.  Ethical communication”includes all relevant information,is true in every sense, and is not deceptive in any way.”  On the other hand, unethical communication often distorts the truthor manipulates audiences.  Statement from case study:Futhermore,Sometimes managersDeliver feedback To employees on Performance that They did not observe first-hand.Managers often Receive reviews ofTheir employees performanceVia a controversialOnline feedback tool.Explanation:Managers should encourage ethical communication in every company.  However, manager at Amazon only judge their employees performance based on the feedback they receive which mean manager at Amazon did not observe their emplyees work.  This shows that manager does not practice the ethical communication.What are some ways that companies communicate unethically? It could be by omitting essential information.  Its unetical to plagiarize, which is “presenting someone elses words or other creative product as your own.” Statement from case study:The bossesKnow who sends the feedback,But in practice They keep feedback anonymousWhen shared back to employees.However, Some claim that The anonymous useOf this tool,Coupled with its ease of use,Creates problems.Explanation:Managers keep important information that should be exposed to employees when managers shared the feedback to employees. This can create problems easily between emloyees such as misunderstanding. It would also be unetical communicationto selectively misquote,mispresent numbers,distort visuals, and fail to respect privacyor information security needs.  Given the competitive natureOf the organization,Some Amazonians claim That the tool is Often usedTo sabotage others.Employees can sendFalse or misleadingFeedback via the tool,And those getting The feedbacks areUnable to defend themselvesFrom anonymous feedback.Explanation:Employees with bad intention can manipulate the feedback and give false or misleading feedback to other employees that lead to negative impression about those who getting the feedbacks. So how can managers encourage ethical communications? One way isto establish clear guidelines for ethical behavior, including ethical business communication.  In a global survey by the International Association of Business Communicators,70 percent of comunnication professionals saidtheir companies clearly definewhat is considered ethical and unethical behavior.Statement from case study:Jeff BezosClaims that while theOrganization is competitive,Reports of such callous behaviorDoes not reflect theAmazon he knows.He noted in a letter toShareholders thatOrganizational culture evolves over time,And people self-selectInto an organization.Explanation:Managers should ensure that their employees practice the ethical behavior like Jeff Bezos,he make sure that such callous behaviour is not part of Amazon.  Remember thatas a manager, you have a responsibilityto think throughyour communication choices and the consequences of those choices.  If you always operatewith these two things in mind, youre likely to have ethical behaviour.