Personalized Fitness Company
Personalized Fitness Company policies recently changed since Mega Fitness had acquired it. The Headquarters in Seattle decide to remodel Personalized fitness in Arizona, such as increasing membership price and phased out Group Fitness class Nick Batum.
HRB is concerned about these policies changes. He feels that his clubs are being set up to fail because the Headquarters in Seattle doesnt know about the market in Arizona. In his 5-½ years experience, he knows their members wont buy these changes. The price increase is too high and most of their instructors are teaching Nick Batum class in other fitness companies, all of which will make a negative impact to their member retention numbers and he might be facing demotion.
Before he used to have a good relationship with the Area Manager, they both knew what was best for the company. But since the acquisition, Area Manager has been facing pressure and hence changed his attitude, to only focus on his own career, so that messages HRB wanted to convey couldnt transfer to the top executives.
Because of the Area Managers change, HRB has two options – follow the new policies and fail or alternatively, talk to top executives about his idea.
Josh in Gen Y in the Workforce case is a good example for HRB. Both of them have great ideas and passion but face lack of communication with higher executives since their bosses have other concerns. In Joshs case, Sarahs team need make a presentation to CEO about promoting Triple-F series for Fire Force Five firm. Josh has a great idea but Sarah doesnt really want to listen to him. Instead of keeping silent, Josh decides to run into CEO and share his idea.
Sometime skipping positions to higher level people would be a good way since HRBs manager only focused on his own business and is too scared of getting fired and hence he didnt allow HRB to speak about his ideas to the top executive.
Trying to talk to the top executive about what he feels and explain the reasons why the polices wont work in Arizona, get a patient, top executive might listen to HRB and reconsider about the changes they made. But learning from Sarah and Josh example, dont try to contact with top executive without informing the Area Manager, as its really not respectful and will cause the Area Manager to get into big trouble. Moreover, if the top manager doesnt really like his idea, HRB might get fired by Area manager.
HRBs another option is leave the job and go work for Junior. The advantages of that include a pay hike, manager experience and freedom to run the organization he wants which is a very important personality trait for him. He visited one of Juniors fitness clubs and saw employees are not motivated and figured that the biggest problem in Junior Company is lack of leadership skill and being well managed, which