Launder Guests Clothes
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Launder linen & guest clothes
An optional resource for Learners, Trainers and Assessors
to support the
Tourism, Hospitality & Caravan Training Packages
THT02, THH02 & THC03
Щ Australian National Training Authority (ANTA), 2003
Published by Australian Training Products Ltd
GPO Box 5347BB, MELBOURNE, Victoria 3001, Australia
Telephone:
+61 3 9630 9836 or 9630 9837
Facsimile:
+61 3 9639 4684
All rights reserved. This work has been produced initially with the assistance of funding provided by the Commonwealth Government through ANTA. This work is copyright, but permission is given to trainers and teachers to make copies by photocopying or other duplicating processes for use within their own training organisation or in a workplace where the training is being conducted. This permission does not extend to the making of copies for use outside the immediate training environment for which they are made, nor the making of copies for hire or resale to third parties. For permission outside of these guidelines, apply in writing to Australian Training Products Ltd.
The views expressed in this version of the work do not necessarily represent the views of ANTA.
ANTA does not give warranty nor accept any liability in relation to the content of this work.
First published mmmm, 2003
STOCKCODE: xxxx
Printed for Australian Training Products Ltd by
Contents
Introduction
Who Could Use this Resource
How to Use this Resource
Competency Checklist
Knowledge summary
Information for Learners
Training
Assessment
Recognising skills already learnt
Tips for learners
Workplace Examples
Launder linen and guest clothes
Fact Sheets
Fact Sheet 1: Requirements of a good laundry
Fact Sheet 2: The laundering process
Fact Sheet 3: Removing stains
Fact Sheet 4: Storing linen
Fact Sheet 5: Quality control
Fact Sheet 6: Providing guest services
Activities
Questions
Sample Assessment Activities
Assessment 1
Assessment 2
INTRODUCTION
This Training Resource will help you develop skills and knowledge for the unit of competency THHBH05B Launder linen and guest clothes.
It deals with the skills and knowledge required to work in an Ðon-premises laundry in a commercial accommodation establishment.
This unit must be assessed with or after the following unit which describes skills and knowledge essential to this unit of competence:
THHGHS01B Follow workplace hygiene procedures.
There is also a link between this unit the following unit and combined training and assessment may be appropriate:
THHGGA06B Receive and store stock.
WHO COULD USE THIS RESOURCE
This a flexible delivery resource and is designed to be used by learners, trainers and assessors. It contains fact sheets, activities, questions and sample assessment items which can be used in a variety of training situations. Training may be undertaken on or off the job or a combination of both. These materials may also be adapted for delivery in distance mode.
Learners undertake their training in different situations and may be known as students, trainees or participants. They may be beginners in the industry or have some or considerable industry experience.
Trainers, similarly, may be teachers, facilitators, supervisors, managers or mentors and be working in the industry or in a training organisation.
Assessors who undertake the formal assessment must be qualified or accredited assessors.
Trainers and assessors should read the Companion Guide for further advice on using this resource and must refer to the Training Package and the individual competency standard.
LEARNERS
Learners could use this resource to:
Study at their own pace
Review topics covered by their trainer
Prepare for assessment.
TRAINERS
Trainers could use this resource to:
Plan and deliver training
Provide learners with additional information
Set practical activities for training
Keep a record of the training that has been done.
ASSESSORS
Assessors could use this resource to:
Plan assessments
Show learners where improvement is needed
Keep a record of evidence used in the assessment.
HOW TO USE THIS RESOURCE
As a Trainer you could: