Essay About Case Studysection B And Questionssection Acase Study

Cross Cultural Management
CROSS-CULTURAL MANAGEMENT (BUS3464/OBM60304)FINAL EXAM BRIEF  (AUGUST 2016)FormatThere are 2 sections:Section A – Case StudySection B – Scenario based questionsSection ACase Study (not pre-seen)Answer ALL questions (2 questions)50 marksSection B3questions/scenarios – answer any TWO25 marks each question/scenario; total = 50 marksDuration:  3 hours with 5 minutes reading timeWeightage of the final exam = 50%Section A  America, Singapore, india Scope:Cultural dimensionsCommunication stylesLecture scope: try to real all lecture slidesLecture 2 – Dimensions of culture in business (Hofstede’s model), whcich issue under which part, relate to case study, no need to explain all countries,Lecture 11 – Business communication across cultures (Hall & Hall, 1990) explain this model to communicate with case study country’s example.Important pointer:Need relevant illustrations & examples to support your explanations (from the case study or your own research/reading for some questions i.e. those questions that ask for your opinion)  (British, Dutch..if communication, illustration and elaborate with own examples beyond the case study)Take note of the theories/models( Lec 4- country’s cluster, need to extra knowledge)Apply what is relevant to the caseTake note of the countries indicated in the caseSection B[pic 1]Example (1) – where countries play a role in your answer:A few of an American company’s managers are working in Turkey.  They find that their workers are not meeting their production targets. This has raised concern about their workers’ efficiency.How different are the motivation needs between an American and Turkish worker?  How should the American managers motivate their workers? Use the Needs theory to explain your recommendations.                                                                        (25 marks)Indication to answer: Need to know Hofstede to differentiate America( low power distance, eficincy) and Turkey (not productive, not efficient) and to infer how the motivation needs are different and suggest ways to motivate the different groups of workers specifically. How two countries work differently?[pic 2]Example (2) – countries do not play a role in your answer.  Scenarios can provide examples for explanations:A few of an American company’s managers are working in Turkey.  They find that their workers are not meeting their production targets.  This has raised concern about their workers’ efficiency.