Tanglewood CaseEssay Preview: Tanglewood CaseReport this essayQuatonya CollinsHRM 594Professor Frye15 March 2013Case Description/Introduction:Tanglewood is a chain of general Department stores featuring items such as appliances, apparel, and home décor. The company functions within the modest alcove, with the target market of upper and middle-income customers. Tangelewood has a divergent strategy based on an “outdoors” theme, with an emphasis centralized on outdoor living arrangements with colossal camping preparations within every location. Uniquely the store offers a stylish, straightforward, and organized design featured within their establishments as well as, their in-house products. Tanglewood was originally founded in 1975 by two entrepreneurs, Tanner Emerson and Thurston Woods. Originally the goal and intent was to provide exceptional merchandise with first-class customer service that won the heart of people which resulted in the business flourishing. Tanglewood grew in around the 90s, to include 243 stores in various locations throughout the United States, with Mr. Emerson being the CEO and Mr. Woods being the President. They employed Regional Managers that were hired to directly oversee the day to day operations of the business. The organizational structure within Tanglewood is inclusive to the practice of the culture of transparency throughout the organization. This element of transparency is evident as employees at every level are allowed to make pivotal suggestions, as they are an asset to the company. Tanglewood doesnt prefer the concept of temporary workers; elevated staff turnover rates, cheap labor, thus a first-class core of work force is deemed essential for optimal success. As an external consultant to make the superlative determination regarding staffing quantity and staffing quality strategies for Tanglewood, I will utilize Exhibit 1.7 within the text as a reference point. Essentially, I will explain the thirteen strategic staffing decisions, which consist of nine pertaining to staffing levels and four pertaining to staffing quality.
Identification of Business Strategy/Goals:Tanglewood aims to meet the goals established within their company through optimal communication through employees which enhances their element of customer service. Their business goals and strategies are focused on providing the utmost value to their shareholders, as well as their customers. Tanglewood comprehends the necessity of keeping the customer satisfied through customer relations. They achieve this level of optimal success through the general upkeep of the store which contributes to the organizational strategies of the business. All of the products are kept to a high standard and quality as they are ready for purchase for consumers.
Exercise:When working out these objectives for the store, everyone goes into detail and creates a complete plan based on all of the results. For each objective the Customer’s satisfaction level in the store is evaluated as follows:
The Customer also learns how to achieve it all in order to create a positive experience for his customers.
The customer communicates and expresses his/her feelings of success throughout the store in a safe, personal channel (see Tanglewood’s FAQs below). He/She can then continue to express their needs/concerns over their work. However, the customer is not required to have any specific information about certain products or to provide any specific information about particular aspects of their work. The Customer is encouraged to interact with his, her and their family and friends throughout the store. Every customer that interacts with an employee or employee-manager can also benefit from the experience, they have to decide to continue with the process or move up to the next step. They may choose to change their plan to ensure they get their work and then to move to another part of the store for the next, bigger job. Each Customer is unique and must be able to demonstrate his or her value.
Exercise:As of right now, there are no plans for extending the current business plan yet.
Exercise:As of right now, there are no plans for extending the current business plan yet.
Exercise:As of right now, there are no plans for extending the current business plan yet.
Exercise:As of right now, there are no plans for extending the current business plan yet.
Exercise:As of right now, there are no plans for extending the current business plan yet.
Exercise:as of right now, there are no plans for extending the current business plan yet.
Exercise:as of right now, there are no plans for extending the current business plan yet.
Exercise:as of right now, there are no plans for extending the current business plan yet.
Exercise:as of right now, there are no plans for extending the current business plan yet.
Exercise:as of right now, there are no plans for extending the current business plan yet.
Exercise:as of right now, there are no plans for extending the current business plan yet.
Exercise:as of right now, there are no plans for extending the current business plan yet.
Exercise:as of right now, there are no plans for extending the current business plan yet.
A few weeks ago an amazing company, Tanglewood.com created a great concept for a video store. It’s like a high quality video store from the outside looking in. They keep it to a high standard in terms of quality, including quality equipment and a decent customer service experience. They also keep their customer’s interests extremely deep and focused, keeping the brand fresh throughout the year. The company has just completed its first year and they are proud to release the first official title of their second annual title called “A Good Online App Store” this month.
About Us:
The Tanglewood, LLC is a leading provider of online advertising, video, and mobile digital experiences. We provide quality content to our customers including video, photography and video reviews, and a selection of other content to be delivered in an innovative manner. If you are in your leisure area or would like to become one of our top internet bloggers, please reach out to us at [email protected]! With over 100,000 users around the globe, you can follow us on social media platforms like Twitter, IG, Snapchat, and even Pinterest as we make you laugh & cry each time you get the chance.
Sign Up For our email list or sign up to receive notifications when new product releases or new products are listed on our sites at www.tanglewood.com.
Tanglewood, LLC
A few weeks ago an amazing company, Tanglewood.com created a great concept for a video store. It’s like a high quality video store from the outside looking in. They keep it to a high standard in terms of quality, including quality equipment and a decent customer service experience. They also keep their customer’s interests extremely deep and focused, keeping the brand fresh throughout the year. The company has just completed its first year and they are proud to release the first official title of their second annual title called “A Good Online App Store” this month.
About Us:
The Tanglewood, LLC is a leading provider of online advertising, video, and mobile digital experiences. We provide quality content to our customers including video, photography and video reviews, and a selection of other content to be delivered in an innovative manner. If you are in your leisure area or would like to become one of our top internet bloggers, please reach out to us at [email protected]! With over 100,000 users around the globe, you can follow us on social media platforms like Twitter, IG, Snapchat, and even Pinterest as we make you laugh & cry each time you get the chance.
Sign Up For our email list or sign up to receive notifications when new product releases or new products are listed on our sites at www.tanglewood.com.
Tanglewood, LLC
A few weeks ago an amazing company, Tanglewood.com created a great concept for a video store. It’s like a high quality video store from the outside looking in. They keep it to a high standard in terms of quality, including quality equipment and a decent customer service experience. They also keep their customer’s interests extremely deep and focused, keeping the brand fresh throughout the year. The company has just completed its first year and they are proud to release the first official title of their second annual title called “A Good Online App Store” this month.
About Us:
The Tanglewood, LLC is a leading provider of online advertising, video, and mobile digital experiences. We provide quality content to our customers including video, photography and video reviews, and a selection of other content to be delivered in an innovative manner. If you are in your leisure area or would like to become one of our top internet bloggers, please reach out to us at [email protected]! With over 100,000 users around the globe, you can follow us on social media platforms like Twitter, IG, Snapchat, and even Pinterest as we make you laugh & cry each time you get the chance.
Sign Up For our email list or sign up to receive notifications when new product releases or new products are listed on our sites at www.tanglewood.com.
Tanglewood, LLC
Tanglewood stores are exclusive in the product offering however they place a high emphasis on robustness of the selection through ensuring that each product is practical and sensibly priced. Additionally, Tanglewood offers an element of online marketing which allows the customer to retrieve ordered products at a location thats convenient to the consumer. This business strategy has boosted the element of satisfying the needs of the customer will reach the optimal goals of the business and production. The inexpensive shipping arrangements offers a sense of essential target marketing that will reach the target market as revenue will be generated based on this incentive. Tanglewoods business strategies and goals include thorough communication with its employees, having excellent customer wait time while keeping their shareholders content with the performance of the business. Tanglewood stores sell almost the comparable types of products tendered in other stores but they focus on quality, strength of their products and reasonable pricing.
Discussion of 13 Strategic Staffing Decisions:Every corporation within the global market should employ an element of staffing strategy in effort to be successful. Tanglewood Retail store is one of the competitive and thriving industries in America which provides job to 23 million people and generates three million dollars in annual sales. After examining the Tanglewood case, to include exhibit 1.7 of the course text, I feel that the staffing levels and quality listed, developing talent, and exceptional workforce are the most vital strategies for the company to focus on due to the altering cultures which are relevant to the differing regions. Within the first Staffing Strategy, Tanglewood
Chain Of General Department Stores And Divergent Strategy. (October 3, 2021). Retrieved from https://www.freeessays.education/chain-of-general-department-stores-and-divergent-strategy-essay/