Assignment Submission Confirmation
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Assignment Submission Confirmation
. Proper recruitment, selection, and resourcing plan
As the organization expands and introduces new services it is vital to have a HR resource plan to identify HR needs by the organization to active its organizational aims and objectives this can be achieved by:
Reviewing and evaluating existing structures
Designing outsourcing plans
Developing new work processes job sharing, splitting and other various work patterns
Planning internal and external recruitment as need arises
2. Management of employee relations
To develop an effective organization we should have regard for the well being of the individual and enable them to make the best contribution to its success. This will enable the organization to manage employee contracts, pay and conditions, discipline, absence, health and safety issues. Also able to ensure compliance with company policy & procedures, working time/condition and discrimination related problems.
3. Compensation, rewards, and benefits management
An organization should always treat its employees fairly and reward those who perform well; this will contribute to the oval Job satisfaction, staff motivation and royalty. Happy employees mean happy customers. “Aggregate studies have found that between 40 and 80 percent of customer satisfaction and loyalty is determined by the customer-employee relationship, according to a white paper by the Corporate Leadership Council. Companies from Sears to PNC Bank to Nortel have found that when they address employee happiness issues, they see their customer satisfaction and loyalty figures jump. Just how much a matter of some debate, but there is are clear signs of a correlation. Sears analyzed data from 800 stores and found that a 5 percent increase in employee satisfaction drove a 1.3 percent increase in customer satisfaction, in turn bringing a 0.5 percent increase in revenue growth, according to a study published in the Harvard Business Review” –
4. Service Rules & Acknowledgements
Proper service rules needs to be address to maintain and enhance the quality of service as the company expands hence a disciplined and professional work environment can be maintained. Also the organization can follow industry standard rules and regulations to get certified from other specialist firms.
5 .Training and development of employees
The company can improve the performance of individuals and groups in the organization and to enhance knowledge