Essay About Customer Service And Reduction Of Charges

Marketing Strategies
Marketing Strategies
Mission
“To build trust among our customers through our performance and promotion”
Marketing objective:
To be a leading outsourcer.
We would like to increase our customer service in the future by reducing the charges for the customers who frequently uses our service.
By the reduction of charges we would get more customers and it will increase our revenue as well as it increases our market growth.
Financial objective:
To maintain the consistent growth rate of 40% sales during this fiscal year.
We will use a sum of profit for our employee well fair.
We will be using some amount for employee training and development.
Target markets
Travel agents serving IT/ITES sector
Corporate
Hotels
Positioning:
We would like to positions as a trusted reliable source for drivers.
Strategies:
The strategy we adopt is service differentiation. We will focus only on Driver outsourcing by delivering unforgettable experience.
Marketing mix:
Services and service marketing:
Services marketing is marketing based on relationship and