A Critical Evaluation of Employee Performance Management System (pms) at State Trading Organization Plc.
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FINAL PROJECT RESEARCH PROJECT-UNIT 08A CRITICAL EVALUATION OF EMPLOYEE PERFORMANCE MANAGEMENT SYSTEM (PMS) AT STATE TRADING ORGANIZATION PLC.Name: ID:Assessor: Matthew StreetDate of submission: Word count: 4390 wordsTable of ContentsAbstract 5CHAPTER ONE 51.0 Introduction 51.1 Background 51.2 Research problem 52.0 Focus of the study 62.1 Purpose of the research 62.2 Research question 62.3 Significance of the research 7CHAPTER THREE 73.0 Literature review 73.1 Introduction to performance management system(PMS) 83.2 Purpose of performance management systems 83.3 Benefits of managing employee performance 9CHAPTER FOUR 94.0 Research Methodology 94.1 Research design 94.2 Methodology 94.3 Target population 10 104.5 Data collection 104.6 Primary data collection 104.6.1 Questionnaire 104.6.2 Interview 104.7 Secondary data collection 104.7.1 PM records 11CHAPTER FIVE 115.0 Data analysis 11CHAPTER SIX 116.0 Limitations of the research project 11CHAPTER SEVEN 117.0 Ethical consideration 11CHAPTER EIGHT 128.0 Results and findings 12CHAPTER NINE 169.0 Discussion, conclusion, and recommendation 169.1 Introduction 169.2 Employee performance 169.3 Findings from interview and PM reports 179.4 Answering research questions 179.5 Reliability 18
9.6 Validity 189.7 Benefits 189.8 Success and failure of the project planning 18Conclusion 18Recommendation 19References 20Appendix 22List of figuresFigure 1. Show performance clearly PMS at STO is defined 12Figure 2. Promotion in PMS at STO 12Figure 3. Show how often STO review their employee performance 13Figure 4. Shows participants response on how they determine employee performance is improved 13Figure 5. Shows participants response how often supervisors interact with employees 14Figure 6. Shows satisfied with current PMS at STO 14Figure 7. Shows possible barriers to effective employee performance at STO 15Figure 8. Show how job description impact employee performance 15AbstractThis study revealed the effectiveness of current performance management system(PMS) at STO. Data was collected using a questionnaire specially designed for this survey. Results from this survey revealed that employees of STO are overall satisfied with their currently existing performance management system. However, there are some amendments recommended by a participant to allow improving employee performance at STO. This study also determined barrier to effective employee performance. Hence, this study is overall a successful survey as it helped me avail basic information for improving current PMS at STO and this can provide guidance for employees to concentrate on personal development.CHAPTER ONE1.0 Introduction1.1 BackgroundState Trading Organization Plc. (STO), is the company which formed in 1964 and the company is leading in retailing and wholesaling goods and services around the Maldives, including gas, oil, construction materials, home appliances, electronics, supermarket items, pharmaceutical items and staple foods. Currently, STO has more than 2000 employees working in the Maldives (STO, 2017). Departments or functions of STO includes human resource, finance, legal, information technology and procurement which are centralized at Male’ STO Head Office. Other functions such as regional sales, constructions, Medical, and supermarket are located in Trade Centre building in Male.