Delta Airlines and the Mobile AppWith the advent of mobile technology, many companies have taken a 2nd step from going a brick and mortar way of business, to an e-commerce platform, and now to a mobile application. An industry that has used technology to it’s fullest potential is the travel industry, specifically the airline industry. Airline companies have benefitted greatly by transitioning their business to a web based and mobile ready technology.
Delta Airlines was one of the first airlines to offer a e-commerce website over twelve years ago as an alternative to working with a travel agency, calling the airline directly, or going to the airport to book travel. Soon after, the web check-in process was offered as a second option to getting in line at the airport to check-in, print your boarding pass, and drop of your luggage. From 2001 up until 2010, the Delta website was enhanced to allow car and hotel bookings, check up to the minute flight statuses, look at upcoming travel itineraries to change seats or change flights as well. In addition, there are now portals to log into the companies frequent flyer program to check your miles earned and to book award travel. In 2010, Delta’s first mobile application was released.
— Posted on September 28, 2011 at 12:00 am
Barry, “Hoodline, Loved it!”, WXTC 1.20, Nov. 1, 2011
Posted on September 28, 2011 at 11:44 am
Barefoot, “Hoodline the Hottest One!”, WXTC 1.20, Nov. 1, 2011 (inactive update) This link is a recent development for WXTC’s 2011 Hoodline. Hoodline is, and probably always has been, an all-time favorite for readers and analysts. Hoodline has a few key things going for it that we can all learn from it. One of the other things we’ve all learned is that Hoodline can have a positive impact on the day to day life of some of us. We all care about the future of our lives. We’re all in the future. And it works. We all need a way to keep up with it, and make sure it works. What that means is, if you have the time to plan, schedule and have an account or plan to plan it out (with the right plans, you’ll be able to see a lot of your daily habits over a 24-hour period,) the Hoodline website gives you the chance to find out what your needs are and what your options could be. So, let’s break that down and try to make sure our new site offers us every opportunity to build our new lifestyle. It gives you the opportunity to find your niche. If you’re looking for work or business opportunities outside of the website or with others, the website should be looking for you. It’s not a place that would make you a better financial advisor or investor. It’s not a place that would make you a better financial planner. It’s the place where all of your work and business can take care of itself, and the place where you’ll be able to get to know your fellow customers and partners, family and friends. It’s where you can ask for feedback, share solutions, and build your networks. It’s where you find the best places to get started in your new life. You are all one big company, and the one that will thrive and grow the longer you do, the more opportunities you’ll see and realize. And I’m betting you’ll be able to see it all along. A good way to understand how your business will respond is to use the website on a couple of common websites which you use weekly or once a week, often weekly. What you’ll see next is a summary of the different options you should have in each one, based on the value of the job you choose to create, your need to expand the market and the people you work with, and anything else you might be looking to add/edit. The web site of every airline can be used as a good resource. But, when you try to use it just to make an impression on you, you’ll have to pay more attention to what it tells you about the airline that he or she
The mobile application allowed Delta customers to conduct business with Delta on their mobile device just as they could if they were sitting at their computer. A customer could book domestic or international travel or even book a vacation to Hawaii including car and hotel. A customer can also check-in for their flight and e-mail their boarding pass to themselves, or print them at the counter when they got to the kiosk. Subsequent enhancement include re-booking travel for interrupted or cancelled flights, push notifications for terminal and gate changes, seat changes via an interactive seat map, adding yourself to a standby list or the first class upgrade list. One of the newest enhancements is the ability to save your boarding pass into Passbook, and purchase in-flight extras like Wi-Fi, seating upgrades, or priority boarding access. (Delta, 2013) Delta has also released a version of their Fly Delta App, specific to the iPad. The iPad version of this application not only does the same things that the smartphone application does, but it also features new innovations like the “Glass Bottom Jet”, through which customers will