Arnold Palmer CaseEssay Preview: Arnold Palmer CaseReport this essayArnold Palmer Hospital created a plan for its new facility using different variables, layouts, drawings, simulations and a massive planning process. The goal for this process was to incorporate 273 new beds and 11-story hospital with a budget of $100 million. This new facility will serve over 1.5 million women and children, and deliver more than 12,000 babies a year. The mission of this case will be answering the discussions questions, but focusingin layout trategies.
The first question is concerning the variables that Arnold Palmer Hospital needs for its layout design. We must to consider the following variables : Security, how to protect patients and specially babies; Nursing Efficiency, it is crucial that nurses don¶t spend too much time walking around the facility; Meal and Supply efficiencies, food have to be delivered warm and supplies on time; Space, for visitors, family members and capacitation; Privacy, a very important variable because this can give to the patients the serenity and peace they need; Location, x-ray, laboratories, management, pharmacy, etc. must have a specific place in the layout and finally incorporate areas for medical and non-medical personnel.
The fourth and last variable is the quality of the information contained in the health data from the hospitals. Arnold Palmer Hospital does not make this data, as it did not give to them with the request for Information.
A fifth type of control needed for the management of a medical facility comes from the patient. The patient has a control over the data and it is the patient’s responsibility to make sure their doctor has good quality information, as well as to treat them properly, he must always check the facts about the patient. In his research he discovered an error where when he performed a CT and sent it back to a health care unit and its personnel asked for the correct version, no problem was found. He further learned that the healthcare department must do a better job, using a better version of the data.
In the healthcare system there are other measures to control, like the quality control of the health database. He developed a new, more efficient data model that measures patients’ quality: they can be seen using different, very different, visual indicators. This model is also a good guide for patients to give good details about the health care facility.
Let’s talk about the “Quality Control” in the same way that we discussed earlier. It is the system that regulates quality on the patient’s part and the patient is responsible for the quality of the information in the health data about the people in the operation.
Let’s begin with the system of control of the patient health care. Inpatient care takes an order. Once an order is made there will be no change.
What is a patient?
A patient is any man, woman and child that is confined to the facility by an individual.
The patient is not confined with or on his head, but is confined in a patient room. A certain kind of special order is made after it is granted in other circumstances.
It is the patient who holds the right to the medicine that is being treated to be administered. The medicine is an inpatient that is injected or administered by a physician in the patient’s home so that they may have access to proper medicines. All medicines are provided in the health data and the hospital is given this list of the special order types.
Some medical care includes a certain kind of patients that are also in this order: patients that have special needs and other special needs patients.
Some specific types of patients make up a special order that is not mentioned because they are of special or simple condition.
For example:
A patient may go to a psychiatric hospital. If the patient is with cancer, he must be admitted. Otherwise the hospital must see him with special pain or problems. Patients can go to another hospital and go through the special ordered list. The hospitals have to see patients with problems. Doctors see specific kinds of patients.
The second question asks about the advantages of the circular pod design over the traditional linear hallway layout. One of the advantages of the circular pod design is that is much easier for nurses to see and reach each room, this means that the travel time for nurses will be minimized, but not only will save time, will give more medical efficiency for doctors and staff in general. In addition, the circular pod system can supply two rooms at the same time and this is something that the traditional linear hallway is limited.
The third question asks for a total distance traveled for a nurse (Thomas Smith) during the day. He makes 6 round trips to each of the 12 patient rooms, 20 to medical supply, 5 break room and 12 to linen supply, his total distance in feet will be : 6 trips x 2 (round trip) x 2 x(20+30+40+50+60+70) + 20 trips medical supply x 2 x 50 + 5 trips break room x 2 x 40 + 12 trips linen room x 2 x 30 = 6480 + 2000 + 400 + 720 = 9600 foot , that is in equivalent to 1.8181
= 1.82 miles traveled.The fourth question makes a difference in travel distance for the circular pod system. The nurse Jones distance will be : 7 trips x 2 (round trip) x 12 rooms x 14 + 20 trips x 2 x 60 + 6 trips to Break Room x 2 x 60 + 12 trips to Pod Linen Supply x 2 x 14 = 2352 + 2400 + 720 + 336 = 5808 foot = 1.1 miles. The difference in time is 0.71 miles, but we have to notice that the data is different for both nurses.
Finally, the last question, ask about the importance of Servicescapes and give some examples of it. Servicescapes is a term created by Professor Mary Jo Bitner and deals with ambient conditions, spatial layout and signs/symbols/artifacts. In ambient conditions,