Essay About Dominite Market And Dominite Customer Relations

Harper Chemical
Harper Chemical
1) Segementation(2*2 matrix) and Targeting
Segmenting the Dominite market by end-use applications of cermaic tile and paint by large and small-to medium comapnies
2) Sales Organization changes:
Dominite is currently trying to sell to both large and small companies. It is economical in the long run to sell to large
customers directly and to small companies through a agents or distributors. In the future to sell and to service large customers
Dominite should setup a key account program.
Dominite customer relations and sales for the long term can be improved not only by product services, technical assistance
and joint product development but also by advetising with customers jointly,financing their purchases and by entertaining
key customer managers to stay ahead of the competition. Also long term relation ship can be developed by forming
customer alliance and partner ships.
3) Sales budget Changes:
4) Advertsing and trade shows costs:
Increasing the advertising expense by 20 % in 87 from 86, and 5 % increase in 88 from 87 levels
and remains same as 1988 levels in 89
Although media and print advertising plays a smaller role in advertising than in conusmer marketing, but it
can contribute to development of new market for Dominite by creating a favorable image with potential buyers and
the general public. Also, by advertising Dominite can create a favorable environment for the companys sales
engineer in their direct dealing with dominite customers and their buyers and also at the industry conferences
and trade shows.There fore we propose any increase in advertising expense by 20% in 1987 from 1986 level.And a 5%
increase every year from 1988 on wards. With these advertising increases Dominite brand gains recongnition with
the endusers to infulence their tile and paint manufactures to use Dominite in making their products.
5)Price strategy: Value addition:
Dominite currently positioned as a supplier of the DOminite product in the ceramic tile and paint supply chain industry.
Dominite product should foucs on value added approach instead of just selling the dominite product.
VAlue added position shouldnt be looked just from a cost-plus prespective, as this