Verbal and Nonverbal Communcation
CHIN MEI XIN
B 1201291
MCW 204
WRITING ASSIGNMENT 2
Table of Content
Content
Page Number
Table of content
Introduction
Main Body
Conclusion
References
WRITING ASSIGNMENT 2
Introduction
Communication is extremely important in our life. Due to the need for protection, companionship and nourishment, our ancestors had communicated and gathered to form a community. Effective communication, both verbal and nonverbal communication helped us to become successful as an individual and species. Business relationships, interpersonal relationships, and also our physical and psychological well-being are shaped by the verbal and nonverbal communication. To nurture relationships and enhance positive communication, we have to understand the different features of verbal and nonverbal communication.
Main Body
According to Lucas (2014), verbal communication includes many forms of communication, such as written, words, signed or spoken. The news we read in the morning, the text message send by parents are both verbal communication. Language is the one which enable us to communicate rather than merely sounds. Besides, technology also allows us to communicate although we are far from each other.
Verbal communication is often use to inform, either it is to impart knowledge or inform our needs. Besides, it is also use to correct a wrong. The words “I’m sorry”, is definitely more effective than action. Verbal communication deepens and creates new relationships and also provides an opportunity to debate. Robert M. Krauss, a professor in the Psychology Department at Columbia University had written an article with the title of “The Psychology of Verbal Communication”. In the article, he said that “A species survival depends critically upon its ability to communicate effectively, and the quality of its social life is determined in large measure by how and what it can communicate.” (Krauss, 2002)
While nonverbal communication consists of body language such as facial expressions, gestures, posture and eye contact. It is coexists along with verbal communication. “Bodily Communication”, a book written by Michael Argyle, stated that the five main functions of nonverbal communication