Employee Satisfaction Survey
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Ў§To know how employees perceive their work environment and experienceЎЁ
Employee Satisfaction
Research Report
6020 – Jitendra Kumar Dash
6039 – Praveen Cecil K.
6040 – Pravin Noronha
6051 – Sushil M Bhatia
6052 – Tushar Laxman Raibagi
XPGP DUBAI 2006-2009
Batch 5
Under the expert Guidance of Dr. D Israel
24th July 2007
Table of Content
Introduction
Synopsis and Inference of data:
Concepts:
Factor Analysis:
Factor loadings:
Total variance:
Factor score:
Communality:
Factor rotation:
Hypothesis:
Inference
a) Descriptive statistics
b) Correlation
c) KMO and BartlettЎ¦s level of significance
d) Communalities
d) Total variance table .
e) Rotated Component Matrix
Conclusion
Appendix:
SPSS Output Report
Introduction
Employee satisfaction surveys provide the information needed to improve levels of productivity, job satisfaction, and loyalty. There is a direct link between employee satisfaction and financial results. Employees with higher job satisfaction believe that the organization will be satisfying in the long run, care about the quality of their work, are more committed to the organization, have higher retention rates, and are more productive.
Organizations can identify the root causes of job issues and create solutions for improvements with an accurate perspective of employee views. There is a need to discover what motivates people, what drives loyalty, and what genuinely makes and keeps your employees happy. Satisfaction levels will increase when employees know that their issues are being addressed. This research has been undertaken with objective of: Finding the areas of employee satisfaction or in other words what are the factors that employees deem important to him/her. Analyzing and identifying the key factors that will achieve employee satisfaction to optimum levels.
Thus we set out to use Factor Analysis to identify the attributes that appeal to the employees in any organization. Due to the limited time constraint we could manage a sample size of 91 people in various organizations in Dubai. A questionnaire consisting of 12 questions were sent to numerous people. Some failed to revert back in time. However we did manage to prepare a report based on the responses we received. The respondents were asked to indicate their assigned importance to each of the following statements:
Clear Policies from Top Management
Level of communication between staff and management
Optimistic about the future of the company
Proud to work with the company
Opportunity for Career advancement
Professional learning and growth
Bonus & incentives
Overall Salary Structure
Job coaching and training from your supervisor
Managers appreciation for your performance
Facilities conducive to work
Team Spirit at work place
The data collected in Excel Sheets, was consolidate in Excel and