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Managing Cultural Change in a Business Process Outsourcing Organization in Makati City Essay Preview: Managing Cultural Change in a Business Process Outsourcing Organization in Makati City Report this essay Managing Cultural Change in a Business Process Outsourcing Organization in Makati CityBalisa, Daniel, Escobar, Hidalgo, Mariano, and PalamosFar Eastern University – MakatiProfessor Richard PescadorManaging Cultural Change.