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Adoption of Fintech by Financial Institution: Impact on Customer Satisfaction, Loyalty and Financial Performance Essay Preview: Adoption of Fintech by Financial Institution: Impact on Customer Satisfaction, Loyalty and Financial Performance Report this essay [pic 1]BUSINESS RESEARCHAdoption of FinTech by Financial Institution:Impact on Customer Satisfaction, Loyalty and Financial PerformanceIndividual AssignmentLiau Jia LiangMBS151059BR: MBSA1713 – Business ResearchMasters.