Wiser Model Essay Preview: Wiser Model Report this essay 3.0 WISER MODEL APPROACH [pic 1]WAKE UP This is the first phase of the WISER model approach. It refers to creating awareness, a sense of urgency or a burning platform and why change is required. Some of the examples of awareness programmes are teamwork.
Bestbuy Case Study Bestbuy Case Study Customer centricity refers to the orientation of a company to the needs and behaviours of its customers, rather than internal drivers. There are three steps for customer centricity, customer segementation, store strategy, and store operating model. Costumer segentation consist of profitability, demographics and behaviors, and create value propositions to.
