Introduction to Service Management Essay Preview: Introduction to Service Management Report this essay Hong Kong Community CollegeCCN2143 – Introduction to Service Management (Semester One 2017/18)Group Assignment – WRITTEN REPORTINTRODUCTION To begin with, YMCA is a charity organization which own lots of hotel and guesthouse in Hong Kong. Although it attracts many customer, it has some.
Shopnplay- an online Sports Goods Store Shopnplay- an online Sports Goods Store Table of ContentsMIS design for ShopNPlay- An Online Sports Goods store PROJECT SCOPE INFORMATION REQUIREMENTS Categories of goods sold online: Description of a typical customer order process Description of background processes Fulfillment of outstanding orders: Return of goods already received: Customer service processes: REVENUE MODEL Organizational Structure Critical Success Factors (CSF) DATA FLOW DIAGRAMS Context Level Data.
