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Knowledge Management at Accenture Knowledge Management at Accenture [pic 1][pic 2][pic 3][pic 4][pic 5]ContentsExecutive Summary 2Issue(s) Identification 31. Employee turnover 32. Usability of current knowledge management system (Lotus Notes) 33. Decentralized applications in current KM system 34. Duplication of documents 35. No central governance structure 36. Less Focus on Innovation and more on delivering values 3Environmental and Root Cause Analysis 4Root Cause Analysis 41. Knowledge Management System not used for Business Development 42. Original focus.