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National Air Essay Preview: National Air Report this essay Makeover (from shame to fame) 1984 ÐŽV 1996, from loss making to aviationÐŽ¦s standard-setter Innovation (specially with the control handling system) High quality personal service Consistent profitability Systematic training From ÐŽÒairline to avoid at all costsÐŽ¦ to ÐŽÒworldÐŽ¦s best airlineÐŽ¦ / ÐŽÒworld classÐŽ¦ÐŽK was considered the.