Essay On Flower Of Service

The Flower of Services Framework Essay Preview: The Flower of Services Framework Report this essay [pic 1][pic 2]   Table of Contents1.        Introduction        2.        The Flower of Service        2.1.        Core product        2.2.        Facilitating supplementary services        2.2.1.        Information        2.2.2.        Order-Taking        2.2.3.        Billing        2.2.4.        Payment        2.3.        Enhancing supplementary services        2.3.1.        Consultation        2.3.2.        Hospitality        2.3.3.        Safekeeping        2.3.4.        Exceptions        3.        Conclusion        References        Exercise 1: The Flower of ServiceIntroductionIn order to evaluate today’s companies’ service marketing level, the flower of service framework presented in chapter 4 is applied to define.