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Case Study: Managing Diversity Human Resource ManagementWritten ReportChapter 13: Managing DiversitySubmitted by:Allan Patrick G. MalubayHoney Joy Lalyne S. MandaguioJessa Marie ManlabianSubmitted to:Mr. Jay RamonManaging Diversity Is complex and is central to the effective and efficient operation of an organizational system.DiversityIs a business tactic which encourages and celebrates individual differences to better serve a heterogeneous customer.