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Pest Analysis Essay Preview: Pest Analysis Report this essay Business Law Professor Freston Monday Class 6-10pm Case Brief -Chapter 5 Intentional Infliction of Emotional Distress March 10, 08 GTE Southwest Inc. v. Bruce 998 S.W. 2d 605 (1999) FACTS Three GTE employees, Rhonda Bruce, Linda Davis, and Joyce Poelstra, sued GTE for intentional infliction of.