Pages • 2
Individual Case: Bill and Account Collectors Individual Case: Bill and Account Collectors Individual Case: Bill and Account Collectors Human Resources Management Lea Purdy Table of Contents Job Specifications…………………………………………………………. 3 Selection System………………………………………………………… 4 Interview Process…………………………………………………………… 5 Training Programs…………………………………………………………. 6 Performance Appraisal…………………………………………………….. 7 Appendix A: Interview Questions…………………………………………. 8 Appendix B: Performance Appraisal Form………………………………… 9 Job Specifications: The.