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Netflix Performance Report ContentsIntroduction 2Industry Information 2Company Strategy 6Stakeholder Analysis 9Triple Bottom Line 11Balanced Scorecard 12Performance Metrics 12Functional Metrics 13Gap Analysis 14Recommendations 15Conclusion 16References 17Appendix 18IntroductionNetflix is an online subscription-based video-on-demand service that allows ad-free viewing of a widespread of shows and movies. It was founded in 1997 in Scotts Valley, California by Marc Randolph and Reed Hastings (Media.Netflix, 2018). It started out as a mail order DVD.