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Effective Communications Case Study – TylenolEssay title: Effective Communications Case Study – TylenolEffective Communication Case Study – TylenolIn the fall of 1982, after taking Extra-Strength Tylenol laced with cyanide, seven people were pronounced dead. Mary Kellerman 12 years old from Elk Grove, Illinois, Adam Janus 27 years old from Arlington Heights, Illinois, Adam’s brother Stanley,.