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Boeing-Case Study Darlene Austin Management 6681 13 November 2011 Case Study- Problems at Perrier (Chapter 6, pg 183) 1. Identify the key elements of the resistance to change described in this situation. The key elements of the resistance to change described in the Perrier case are: Lack of communication and the companies inability to inform.
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Companies InabilityExcessive ChangesKey Elements Of The ResistanceSeries Of Changes