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Investor in People QUALITY MANAGEMENT REPORTBy E BTable of contentsExecutive summary1 IntroductionPurposeMethodologyFindingsQuality schemesISO 9002The Investor In PeopleThe Malcolm Baldridge AwardHospitality AssuredEFQMSix SigmaConclusionsSimilarities and DifferencesRecommendationsReferencesEXECUTIVE SUMMARYIn this essay Quality will be defined, the key features of quality scheme will be discussed, the similarities and differences of the scheme will also be discussed. In preparing this essay.