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Samsung Customer Experience Management Essay Preview: Samsung Customer Experience Management Report this essay ACTION LEARNING PROJECTMARKETING MANAGEMENT CUSTOMER EXPERIENCE MANAGEMENT[pic 1] & [pic 2]Submitted byCHANDRA PAL CHAUHAN JASA PRAJAPATGUKANATHAN DIDDI SRINIVAS SEPTEMBER 2017Word count: 1679(Excluding the cover page & references)OBJECTIVE The objective of the project is to analyze and discuss the critical items.