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HospitalityEssay title: HospitalityIntroductionThe purpose of this essay is to critically evaluate and discuss the value creation concept that has been created in Marriot hotel, although, using relevant theories in order to identify the concept of added value. Quoting Lovelock, Vandermerwe and Lewis (1999, p.294), “a service product typically consists of a core product bundled together.
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Customer Perception Of The ProductMarriot Hotel