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The Otis Elevator Company Business ContextThe Otis Elevator Company is the worlds largest manufacturer of vertical transportation systems[1] .Otis’s core business is the design, manufacture, installation, and service of elevators and related products, including escalators and moving walkways. By 2004, Otis had 1.5 million elevators and 100,000 escalators operating throughout the world. Revenues climbed from $6 billion in 2000 to $8 billion.