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Avoid the Four Perils of CrmTopic :Avoid the four Perils of CRM Why is CRM important? Makes gathering customer data swiftlyIdentify the most valuable customersIncreasing customer loyaltyHelps in creating customized products and services How successful is CRM and why? 55% of all CRM projects don’t produce resultsRanked bottom three for satisfaction of 25 popular toolsReason.
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