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Ops 571: Process Design Matrix Process Design Matrix and SummaryShacorra HallOPS 571September 17, 2015Deborah JonesProcess Design Matrix and SummaryThis summary entails three process design strategies for a service providing hair care solutions (Keejay’s by Jerry) and their preferred line of hair care products (shampoo, conditioner, hair spray, color, hair protein and treatments). Process design varies.