Essay On Restaurant Service Operation Management

Service Operation Management in Starbucks [pic 1]Service Operations ManagementCourse: Service Operations Management Course code: CORP3171Name: Zhao TongStudent number: p13206721Tutor: Andrew Nicholson                ContentsAbstract        1.0 Introduction–Brief Background of Starbucks        2.0 Service Concept        2.1 Definition of Service Concept        2.2 Importance of Service Concept        2.3 Service Concept in Starbucks        2.3.1 The Organising Idea        2.3.2 Service Provided in Starbucks        2.3.3 The Service Experience        2.3.4 Service Outcome        3.0 Operational Contribution to the.