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Functional Areas of Business Functional Areas of Business PaperSansannah ErvinUniversity of PhoenixFunctional Areas of Business Paper Robbins and Coulter (2012) describe Henry Mintzberg’s 1973 findings regarding the roles of managers, defining them as interpersonal, informational, or decisional. Robbins and Coulter (2012) would later go on to identify five functional areas of business including Research and Development,.