Pages • 2
Nordstrom Case – Organizational Behaviour RODRIGO BARRERA G.NORDSTORM CASEMGMT S4000.JUNE 27th/2016Nordstrom has been recognized for being one of the most triumphant department stores in the US. Founded in 1901 in Seattle, they have focused their efforts on customer service leveraged on employee motivation and satisfaction. They believe service is an art form, which can be.