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Hotel Florencia Case Essay Preview: Hotel Florencia Case Report this essay Hotel Florencia Hotel Florencia is a five star hotel located on the most popular strip in South Beach Miami. In this area, luxury hotels are in great competition and, as such, retaining customers is the key to success. As competition began to increase and.
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Basic Element Of Customer SatisfactionLuxury HotelsNon-Managerial EmployeesStar Hotel