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Balanced Scorecard What is Balanced Scorecard (BSC)? The Balanced Scorecard is a performance-measurement tool originated by Dr. Robert S. Kaplan and Dr. David P. Newton. The introduction of BSC in 1992 was described as unconventional and even revolutionary, considering that it involved supplementing traditional financial measures with strategic non-financial metrics to provide management with a.
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Balanced ScorecardIntroduction Of BscStrategy Map StrategyTraditional Financial Measures