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Countryside Environment Service Identification Relationship conflict (McShane, Steen, & Tasa, 2015, p. 272) arose between Vincent and Gwen immediately after Vincent’s joining the company. Vincent’s frustrations and job dissatisfaction (McShane, Steen, & Tasa, 2015, p. 91) have been increasing with Gwen’s persistent attempts to undermine Vincent’s legitimate power (McShane, Steen, & Tasa, 2015, pp. 247-248).